BIK

BIK is an intelligent marketing platform designed to assist eCommerce brands in boosting conversions and revenue through AI-powered automation. Established in 2019 and headquartered in Bengaluru, India, BIK offers a robust suite of tools such as Instagram AI, WhatsApp AI, Email AI, AI Helpdesk, and a Customer Data Platform. These tools aim to transform how brands interact with customers across various channels by utilizing conversational AI and data-driven insights.

BIK's comprehensive features include AI-Powered Multichannel Marketing, which facilitates personalized campaigns across Instagram, WhatsApp, Email, and other channels. The platform also boasts an Intelligent Helpdesk, which enhances productivity through AI-driven customer support and real-time language translation. Additionally, BIK's Customer Data Platform centralizes customer data from multiple sources to create detailed profiles for targeted marketing, while the Analytics Dashboard provides real-time performance metrics to optimize strategies. The Flow Builder feature allows users to create custom automation workflows for marketing and customer engagement.