Aura, DoublOne's AI Assistant

Aura, DoublOne's AI Assistant, is a helpful tool that makes talking to people online and helping customers easier and faster. It uses smart technology to help with emails, make writing better, and handle customer service tasks. Aura is not just for emails; it also works with Web2Chat to give better customer support and can be changed to fit different brands. Aura is also part of Telefónica's services, giving information about the company's history and new ideas. With its ability to learn and adapt, Aura is a useful AI assistant that can help both people and businesses.

Benefits

Aura has several key advantages:

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• Efficient Email Management: Aura helps organize and prioritize emails, making it easier to find important information quickly.
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• Improved Writing: It assists in drafting clearer and more effective messages, ensuring better communication.
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• Quick Search: Aura can locate specific details within email conversations in seconds.
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• Conversation Summarization: It condenses long email threads into concise summaries, saving time and effort.
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• Automated Customer Support: Aura automates repetitive tasks, provides relevant responses, and can escalate complex queries to human agents.
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• Multi-Language Support: It supports multiple languages, making it versatile for global use.
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• Customization: Aura can be tailored to match a brand's tone and style, ensuring consistent communication.
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Use Cases

Aura can be used in various scenarios:

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• Email Management: Individuals and professionals can use Aura to manage their inboxes more effectively.
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• Customer Support: Businesses can integrate Aura into their customer service platforms to handle inquiries and support tasks.
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• Professional Communications: DoublOne uses Aura to streamline professional interactions, reducing information overload and enhancing clarity.
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• Online Identity: Aura aims to replace traditional email addresses as the default online identity, offering a more modern and secure authentication method.
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• Telecommunications: Aura is integrated into Telefónica's services, providing information and support related to the company's offerings.
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Additional Information

Aura is part of Telefónica's innovative services, including the Movistar Experiencia Inmersiva platform and the Centenary Website. It also benefits from a partnership with Microsoft, integrating Azure AI Studio into Telefónica Kernel to enhance its generative AI capabilities. Aura's broad applications and advanced features make it a valuable tool in the AI landscape.