Atty: The AI Team That Runs Your Front Office

Atty is a smart automation platform designed to handle all the busy work of a business front office. Instead of hiring more staff to answer phones, chat with customers, or schedule appointments, Atty uses advanced AI agents to do it all. It works across voice calls, text messages, emails, and chat widgets. The main goal is simple: answer every call, qualify every lead, and book every appointment so the business never misses an opportunity.

Benefits

Atty offers four main advantages for businesses that want to grow without adding headcount.

First, it increases revenue by ensuring no call goes unanswered. Whether it is 2 AM or a busy Tuesday afternoon, the system is ready to talk to potential customers instantly. This means no lost leads and more booked appointments.

Second, it reduces expenses. Companies do not need to pay for overnight shifts or expensive software seats for every employee. Atty scales up or down based on how many calls come in, so you only pay for what you use.

Third, it provides end-to-end automation. The system manages the whole customer journey from the first hello to the final payment. It handles scheduling, follow-ups, and even checkout processes without needing a different tool for each step.

Fourth, it gets smarter over time. Every conversation the AI has teaches it something new. This means the agents improve their performance every week without needing a new contract or extra training sessions.

Use Cases

Atty is built to handle five key stages of customer interaction.

When a customer first reaches out, Atty answers voice, chat, SMS, and email messages in under two seconds. It supports both English and Spanish, so it can serve a wide range of clients at any time of day.

Once a customer speaks, the agent asks the right questions to understand their needs. It scores the lead based on quality and automatically puts the appointment on the correct calendar. This removes the guesswork from scheduling.

If a customer does not show up or needs more information, Atty sends multi-touch follow-up messages across different channels. It keeps the conversation going until the customer confirms they are coming or chooses to stop.

For retail and service businesses, the AI can handle the transaction. It can quote prices, manage shopping carts, process checkouts, and take payments directly inside the chat or call.

Finally, Atty manages the backend operations. It handles reporting, sends dispatch instructions, syncs data with your CRM, and knows when to escalate a complex issue to a human agent.

Pricing

Atty uses a flexible pricing model based on your business volume.

There is a base platform fee of $99 per month. This covers unlimited channels, a reporting dashboard, CRM syncing, and security guarantees.

The AI automation setup is custom and quoted based on your specific needs. This covers the initial discovery, mapping your key performance indicators, scripting the agents, and getting everything live.

You also pay for usage at a rate of about $0.40 per minute. This rate applies to voice, chat, and SMS. As your volume grows, the cost per minute may decrease. You only pay for the actual time spent talking or messaging.

Vibes

Businesses using Atty report strong results and high satisfaction.

Waknine Law implemented the system to handle after-hours calls. They stopped losing cases to competitors who answered first. Glassman & Associates found that their intake process is now faster and more consistent, even when staff are sick. Molot Legal achieved a positive return on investment within the first month and saw big improvements in how they follow up with clients.

Additional Information

Atty operates as a partnership rather than a simple software login. The process starts with a team that audits your current front office and agrees on specific numbers to improve. They then build and train the agents to match your scripts and calendars. The launch happens quickly, often within weeks instead of months. After going live, the team meets weekly to review performance and plan new features. This ongoing support ensures the system keeps growing with your business.