Anywhere ChatBot - Chatty

Anywhere ChatBot - Chatty: Omnichannel Customer Service AI Agent

Anywhere ChatBot - Chatty is an AI-powered customer service agent designed to streamline and automate customer interactions across multiple messaging platforms. It integrates seamlessly with WhatsApp and Telegram, allowing businesses to manage customer enquiries efficiently from a single dashboard. Chatty AI uses advanced AI technology to provide instant, accurate responses to customer queries, enhancing customer satisfaction and operational efficiency.

Benefits

Chatty AI offers several key benefits for businesses:

• Automated Customer Service:Automatically replies to customer enquiries from WhatsApp and Telegram, reducing the need for manual intervention.
• Centralized Dashboard:View all customer enquiries and Chatty AI responses in one central location, making it easier to manage and track interactions.
• Multilingual Support:Chatty AI can communicate in over 10 languages, catering to a diverse customer base.
• Data Security:Ensures that your data is stored securely and privately, with no training on your data.
• HubSpot Integration:Out-of-the-box integration with HubSpot to capture leads from WhatsApp and Telegram enquiries.
• Escalation Management:Automatically escalates queries that fall outside the scope of the QnA and database, allowing for manual intervention when necessary.

Use Cases

Chatty AI is ideal for small and medium businesses looking to enhance their customer service capabilities. It can be used in various scenarios, including:

• Customer Support:Provide instant responses to common customer queries, improving response times and customer satisfaction.
• Lead Generation:Capture leads from WhatsApp and Telegram enquiries through HubSpot integration.
• Multilingual Support:Offer support in multiple languages to cater to a global customer base.
• Operational Efficiency:Streamline customer service operations by automating routine enquiries and centralizing communication.

Pricing

After a 2-week free trial, Chatty AI charges a flat yearly fee of SGD 2,000.

Vibes

Chatty AI has been well-received for its ability to automate customer service and improve operational efficiency. Users appreciate the seamless integration with WhatsApp and Telegram, as well as the centralized dashboard for managing enquiries. The multilingual support and data security features have also been highlighted as significant advantages.

Additional Information

Chatty AI was created to help small and medium businesses automate their customer service, saving time and money. It allows businesses to scale their customer service to multiple channels like WhatsApp and Telegram, providing a centralized view of customer enquiries and responses.