AI Answers by Cohere

Coher is an AI-powered tool designed to make your customer experience (CX) team more efficient and effective. By automatically resolving tickets and providing personalized answers, Coher helps you save time, reduce costs, and improve customer satisfaction.

Highlights

• Automatically resolve up to [percentage]% of tickets
• Provide instant, personalized answers to customers
• Learn from past tickets to improve responses over time
• Integrates seamlessly with existing CX stacks for a quick return on investment

Key Features

• Uses large language models to extract knowledge and provide accurate answers to customer queries
• Automatically replies to repetitive questions, ensuring the same question isn't answered twice
• Provides advanced analytics to track progress and identify areas for improvement