1440.io

1440.io is a comprehensive customer experience platform built on Salesforce, designed to help brands engage customers seamlessly across digital channels. Named after the 1440 minutes in a day, it provides a suite of tools including Messaging Studio, Translation Studio, Reputation Studio, and Commerce Studio to unify conversations, manage reviews, translate content, and streamline e-commerce operations. The platform aims to help companies maximize every minute by eliminating siloed systems and improving customer engagement efficiency.

The platform is an omnichannel engagement suite built for Salesforce, unifying customer conversations across multiple channels. It streamlines customer engagement throughout the entire journey by providing tools for messaging, translation, reputation management, and commerce operations. Businesses can build experiences once and deploy them across various channels, empowering customer-facing teams to improve customer experience while creating new monetization opportunities.

1440.io's key features include a Unified Messaging Workspace, Automated Translation, AI-Powered Chatbots, Review and Q&A Management, and Conversational Commerce. It enables global customer support, retail brand management, omnichannel marketing campaigns, and e-commerce order management.

Highlights:

• Built on Salesforce for seamless customer data integration
• Offers a suite of tools for messaging, translation, reputation management, and commerce
• AI-powered features for automation and efficiency
• Personalizes interactions using existing Salesforce customer data
• Supports global customer support and omnichannel marketing campaigns

Key Features:

• Unified Messaging Workspace
• Automated Translation
• AI-Powered Chatbots
• Review and Q&A Management
• Conversational Commerce

Benefits:

• Enhanced customer engagement efficiency
• Streamlined omnichannel customer experience
• Improved response times and customer satisfaction
• New monetization opportunities through conversational commerce
• Personalized customer interactions

Use Cases:

• Global Customer Support
• Retail Brand Management
• Omnichannel Marketing Campaigns
• E-commerce Order Management
• Personalized Customer Interactions