June 27, 2025

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Salesforce AI Automation, Meta Training, Google DNA Model

AI is rapidly transforming various sectors, from internal operations at major companies to cybersecurity and fraud. Salesforce CEO Marc Benioff reports that AI now manages 30% to 50% of the company's workload, automating tasks in coding, engineering, customer service, and support. Salesforce, which reported $9.8 billion in revenue for the first quarter, aims to deploy one billion AI agents by year's end and estimates its AI technology is about 93% accurate. Microsoft CEO Satya Nadella emphasizes that adapting work processes is the biggest challenge in integrating AI, as Microsoft itself plans to cut around 6,000 jobs while combining roles within LinkedIn. Meta is focusing on empowering small businesses by offering AI training sessions in California, demonstrating how AI can enhance marketing, job postings, and data analysis. In other developments, Creatio CRM has added AI agents to its platform to automate sales, marketing, and customer service tasks. Google has introduced AlphaGenome, an AI model capable of reading DNA and predicting the effects of mutations, available for research via an API. Meanwhile, a new report highlights that many companies are unprepared for AI-driven cybersecurity threats, with Accenture estimating that 90% lack adequate security measures. The UK is navigating the balance between fostering AI innovation and safeguarding its creative industries, requiring companies to disclose the use of copyrighted material in AI training. Runbot has launched the AI Agent Optimiser, a tool that uses conversational AI to improve crypto trading bot strategies. However, AI is also being exploited for malicious purposes, with crypto scam revenue reaching at least $9.9 billion in 2024, driven by AI-automated scams. Lastly, Missouri S&T has gained approval for a new master's program in applied artificial intelligence, set to begin in fall 2026.

Key Takeaways

  • Salesforce uses AI for 30% to 50% of its workload, with plans to deploy one billion AI agents by the end of the year.
  • Salesforce reported $9.8 billion in revenue for the first quarter.
  • Meta is providing AI training to small businesses in California to improve marketing, job postings, and data decisions.
  • Microsoft CEO Satya Nadella highlights adapting work processes as the biggest challenge in AI integration.
  • Creatio CRM has added AI agents to its platform to automate sales, marketing, and customer service.
  • Google's AlphaGenome AI model can read DNA and predict the effects of mutations.
  • Accenture reports that 90% of companies lack adequate security measures against AI-driven cyber threats.
  • The UK is balancing AI innovation with the protection of its creative industries.
  • Runbot's AI Agent Optimiser uses conversational AI to improve crypto trading bot strategies.
  • Crypto scam revenue reached at least $9.9 billion in 2024, with scammers using AI to automate conversations and target victims.

Salesforce uses AI for half its work CEO says

Salesforce CEO Marc Benioff says the company uses AI for 30% to 50% of its workload. He also said their AI product has 93% accuracy and is used by companies like Walt Disney Co. Salesforce is using AI to automate tasks like customer service. The company expects to have one billion AI agents by the end of the year. Salesforce reported $9.8 billion in revenue for the first quarter.

Salesforce CEO says AI handles up to half of company's work

Salesforce CEO Marc Benioff said AI now handles 30% to 50% of the company's internal work. AI is used in areas like software engineering and customer service. Salesforce is selling an AI product that automates tasks like customer service. Benioff said the AI tool is about 93% accurate, even for big clients. Salesforce is working to include AI throughout its customer-management platform.

Salesforce CEO says AI now does up to half the work

Salesforce CEO Marc Benioff says AI handles 30% to 50% of the company's workload. Companies are using AI to cut costs and improve efficiency. Salesforce has cut over 1,000 jobs as it focuses on AI. Benioff estimates Salesforce's AI technology is about 93% accurate. He calls the rise of AI in the workforce a 'digital labor revolution'.

Salesforce says AI handles 30% of coding and customer service

Salesforce CEO Marc Benioff says AI is doing 30% to 50% of the work in coding, engineering, support, and service. He said this share will keep growing. Benioff believes AI tools will add $3 trillion to $12 trillion of digital labor. Salesforce is working to make AI more accurate to reduce errors. Salesforce plans to have 1 billion AI agents on its platform by the end of the year.

Meta offers AI training for small businesses in California

Meta is holding AI training sessions in California to help small businesses. The training will help with marketing, job postings, and data decisions. The first event was held in Bakersfield. Meta wants to show businesses how AI can help them, not replace workers. The training shows how AI can improve marketing, write job descriptions, and analyze sales data. Meta plans to hold five AI training events across California.

Creatio CRM adds AI agents for business automation

Creatio 8.3 'Twin' adds AI agents to its CRM platform. The update includes AI agents, a chat interface, and tools to create AI agents. The AI features are available to customers starting June 25 at no extra cost. The AI agents can help with sales, marketing, and customer service. The new version also improves security and monitoring for DevOps and IT teams.

Microsoft CEO says people changing work is hardest part of AI

Microsoft CEO Satya Nadella says the biggest challenge with AI is changing how people work. He says work processes need to change as AI gets better. LinkedIn, owned by Microsoft, is combining roles like product design and engineering. Microsoft plans to cut about 6,000 jobs. Nadella says everyone needs to use AI to keep up with the changes.

Missouri S&T gets approval for new AI master's program

The University of Missouri Board of Curators approved a new master's degree program in applied artificial intelligence at Missouri S&T. Students will take AI courses and electives in STEM fields. The program is for students with a STEM degree who want to learn AI. The program will include 31 credit hours and project-based work. The university hopes to start the program in fall 2026.

Google AI AlphaGenome reads DNA, predicts mutation effects

Google has created a new AI model called AlphaGenome that reads DNA mutations. It predicts how these mutations affect gene activity. AlphaGenome covers both coding and non-coding parts of DNA. The model can process up to 1 million DNA letters at once. It predicts gene expression, protein-binding sites, and other features. AlphaGenome is available for research use through the AlphaGenome API.

Executives overestimate their readiness for AI cyber threats says report

A new report from Accenture says many companies are not ready for AI security threats. The report surveyed 2,286 security and technology executives. It found that 36% said AI is growing faster than their security abilities. Accenture estimates that 90% of companies lack the security needed to fight AI threats. The report recommends companies create a security plan and use AI cybersecurity tools.

UK balances AI innovation with creative industry protection

The UK is trying to balance AI innovation with protecting its creative industries. The creative sector is important to the UK economy. The UK government is trying to make the country attractive for AI development. A new bill requires companies to reveal if they used copyrighted material to train AI. The UK is deciding how to protect creative work while still encouraging AI growth.

Runbot's AI Agent Optimiser transforms bot creation with conversation

Runbot has launched the AI Agent Optimiser to help people create trading bots. The AI Agent Optimiser uses conversation to improve bot strategies. It analyzes strategies and suggests changes to improve performance. The tool is easy to use and does not require coding skills. Runbot is a no-code platform for creating, testing, and selling crypto trading bots.

AI-powered crypto fraud is rising protect your investments

Scammers are using AI to create fake relationships and websites to commit crypto fraud. Crypto scam revenue reached at least $9.9 billion in 2024. AI helps scammers automate conversations and target victims. Crypto fraud has grown by 24% each year since 2020. Cryptocurrency ATMs are also being used for scams. It is important to verify sources, avoid pressure, and research investments to protect yourself.

Sources

Salesforce Marc Benioff AI Artificial Intelligence Automation Customer Service AI Agents Revenue Software Engineering Accuracy Digital Labor Revolution Coding Engineering Support Meta Small Businesses Training Marketing Job Postings Data Decisions Creatio CRM Business Automation Chat Interface Security DevOps IT Teams Microsoft Satya Nadella Work Processes LinkedIn Product Design Missouri S&T Master's Program STEM Google AI AlphaGenome DNA Mutations Gene Activity Gene Expression Protein-Binding Sites Accenture Cyber Threats Cybersecurity Security Plan UK Creative Industries Copyrighted Material Runbot AI Agent Optimiser Trading Bots Crypto Trading Bots Crypto Fraud Scams Cryptocurrency