Artificial intelligence continues to reshape various sectors, from customer experience to national security and higher education. SoundHound AI has been recognized as a leader in conversational AI and AI agents for customer experience management by Everest Group, with its Amelia 7 platform and Polaris voice engine receiving praise for handling complex tasks and offering low error rates. In the realm of national security and international relations, U.S. diplomat Amos Hochstein supports selling AI chips to Gulf nations to counter China's influence, while also warning of an impending energy crisis due to the high demand from AI development. The transformation driven by AI is also evident in career paths, with individuals like Benjamin Leong successfully transitioning to AI engineering roles and seeing significant pay increases. Experts are emphasizing the critical need for strong data foundations, including context engineering, to ensure successful AI implementation, predicting a shift in spending from traditional data engineering. Meanwhile, AI is fueling a new era of surveillance, raising concerns about privacy as automated systems analyze vast amounts of digital data. In healthcare, the UK's MHRA is testing AI tools for earlier disease detection, aiming to improve patient outcomes. The financial sector is seeing AI trading bots empower investors with 24/7 market analysis and trade execution. Thomas Edison State University is establishing an AI center with $450,000 in seed funding to integrate AI across its educational offerings. In server security, Axiado and Inventec are collaborating to showcase AI-driven platform security for NVIDIA Blackwell and Intel MGX servers. Media sales professionals are also finding value in AI, using prompts to enhance preparation and close deals, as suggested by Shannon Kinney.
Key Takeaways
- SoundHound AI is recognized as a leader in conversational AI and AI agents for customer experience management by Everest Group, with its Amelia 7 platform and Polaris voice engine highlighted for advanced capabilities.
- U.S. diplomat Amos Hochstein supports AI chip sales to Gulf nations to compete with China and warns of an energy crisis driven by AI's demand for power.
- Benjamin Leong transitioned from traditional Chinese medicine to AI engineering in Singapore, achieving a 30% increase in base pay.
- Experts predict that by 2027, companies will spend more on data context engineering than traditional data engineering for AI systems.
- AI is enabling a new, automated form of surveillance that analyzes vast digital data, raising concerns about privacy.
- The UK's MHRA is testing seven new AI healthcare technologies in its AI Airlock program for earlier disease detection.
- AI trading bots are increasingly used by investors in 2025 for 24/7 market analysis and trade execution, with platforms like TrustStrategy, MasterQuant, and 3Commas offering various features.
- Thomas Edison State University (TESU) is launching an AI center with $450,000 in seed funding to integrate AI into higher education.
- Axiado and Inventec are collaborating to enhance server security for NVIDIA Blackwell and Intel MGX servers using embedded AI agents.
- Shannon Kinney suggests media sales professionals use AI prompts for pre-meeting research, customer persona development, and competitive analysis to improve sales outcomes.
SoundHound AI named leader in conversational AI by Everest Group
SoundHound AI has been recognized as a leader in conversational AI and AI agents for customer experience management by Everest Group's 2025 PEAK Matrix Assessment. The report highlights SoundHound's advanced AI capabilities, including its voice engine Polaris and Amelia 7 platform, which can handle complex tasks across various communication channels. Buyers praised SoundHound's implementation support and interoperability. The company aims to provide businesses with efficient and natural customer interactions through its innovative technology.
SoundHound AI leads in conversational AI according to Everest Group
SoundHound AI earned a Leader position in Everest Group's 2025 PEAK Matrix Assessment for Conversational AI and AI Agents in CXM. The evaluation praised SoundHound's agentic AI framework, Supervisor AI, no-code designer, and Polaris voice engine for its low error rates and advanced features. The Amelia 7 platform, launched in May 2025, offers AI agents that can perform multi-step tasks across voice, chat, and text. Buyers also noted Amelia's strong implementation support and interoperability.
Everest Group names SoundHound AI a leader in CXM AI
SoundHound AI has been recognized as a Leader in Everest Group's 2025 PEAK Matrix Assessment for Conversational AI and AI Agents in Customer Experience Management. The report highlights SoundHound's agentic AI framework, which supports complex workflows, and its Polaris voice engine, known for superior speech recognition. The Amelia 7 platform, launched in May 2025, allows AI agents to perform multi-step tasks across various channels. Buyers commended Amelia's implementation support and interoperability.
Biden envoy praises Trump Gaza deal, supports AI chip sales to Gulf
Amos Hochstein, a top energy and infrastructure diplomat for President Biden, praised the Trump administration's Gaza ceasefire deal, calling it "a great deal." He expressed regret that a truce and hostage release did not happen sooner. Hochstein also supported selling American AI chips to Gulf nations, arguing that the U.S. must collaborate with allies to compete with China. He stated that the U.S. cannot win this competition alone.
AI energy demand could spark a crisis, warns former Biden advisor
Amos Hochstein, former top energy advisor to President Biden, warned that the energy demand from Artificial Intelligence could soon become a crisis. He highlighted a significant gap between energy supply and the needs of AI development, particularly for data centers. Hochstein noted the rapid pace of AI companies compared to slower utility and power companies. He emphasized the need for faster action to prevent a crisis, stating that current power generation may not be sufficient.
From TCM to AI engineer: Career pivot boosts pay 30%
Benjamin Leong, a former traditional Chinese medicine physician in Singapore, transitioned to an AI engineer role, experiencing a 30% increase in base pay. He developed an interest in programming during his studies and pursued a master's degree in AI and healthcare. Leong found the transition challenging but manageable, adapting to an engineer's mindset and project management. He believes the barrier to entry for AI careers is lower than ever, with ample online resources available.
AI fuels a new era of surveillance, experts warn
Artificial intelligence is transforming surveillance from a manual process into an automated, pervasive system. Unlike past methods requiring human effort, AI can now analyze vast amounts of digital data, including location, communication, and personal habits. This capability eliminates the natural bottlenecks that once protected privacy. Legal frameworks, like the third-party doctrine, are struggling to keep pace, potentially eroding privacy protections as AI enables constant monitoring.
UK MHRA tests AI tools for earlier disease detection
Seven new AI healthcare technologies are advancing to the second phase of the UK's MHRA AI Airlock program. These tools aim to improve patient care by detecting diseases like cancer and eye conditions earlier and speeding up diagnostic processes. The program provides a safe environment to test these AI medical devices, assess their effectiveness, and explore regulatory approval pathways. Insights gained will help shape future AI regulations in healthcare.
Build strong data foundations for AI success, experts advise
Experts predict that by 2027, companies will spend more on data context engineering than traditional data engineering for AI systems. Agentic AI requires data that explains context and connections, not just isolated facts. A successful AI transformation depends on a robust data foundation, including real-time data streaming, processing structured and unstructured data, and secure testing environments. Thoughtful governance is also crucial, ensuring AI agents operate safely within defined boundaries.
AI trading bots empower investors in 2025
AI trading bots are revolutionizing finance in 2025 by analyzing market trends and executing trades 24/7. Platforms like TrustStrategy offer accessible AI trading tools, enabling investors to focus on strategy rather than data overload. These bots reduce human error and emotional decision-making. Leading platforms such as MasterQuant, 3Commas, Cryptohopper, and Pionex provide various features like daily profit distributions, transparent algorithms, and cost-effectiveness, though challenges in liquidity and compliance remain.
TESU launches AI center to integrate tech in higher education
Thomas Edison State University (TESU) is establishing a new artificial intelligence center, backed by $450,000 in seed funding. The center aims to embed AI across all aspects of learning and student support, aligning with the university's strategic plan. Key focus areas include AI-infused learning, enhancing student experiences with AI tools, and improving institutional agility through AI. This initiative positions TESU at the forefront of integrating AI in higher education.
Axiado and Inventec boost server security with AI
Axiado and Inventec are showcasing AI-driven platform security and autonomous system management for NVIDIA Blackwell and Intel MGX servers at the OCP Global Summit 2025. Their integrated solution embeds AI agents directly into silicon to detect threats, block attacks, and optimize system performance in real time. This collaboration aims to provide hyperscale data centers with enhanced protection, resilience, and efficiency for demanding AI workloads.
Media sales pros use AI prompts for better results
Media sales professionals can leverage AI prompts to enhance preparation, add value, and close more deals. Shannon Kinney, founder of Dream Local Digital, suggests using AI for pre-meeting research, customer persona development, and competitive analysis. Specific prompts can help generate insights into a prospect's weaknesses, identify marketing trends, and analyze competitor strategies. AI can also assist in crafting compelling proposals and handling sales objections, acting as a valuable tool for sales success.
Sources
- SoundHound AI Recognized as Leader in Everest Group's 2025 Conversational AI and AI Agents in CXM Products PEAK Matrix® Assessment
- SoundHound AI Named a Leader in Everest Group’s Conversational AI and AI Agents in Customer Experience Management (CXM) Products PEAK Matrix® Assessment 2025
- SoundHound AI Named a Leader in Everest Group’s Conversational AI and AI Agents in Customer Experience Management (CXM) Products PEAK Matrix® Assessment 2025
- Biden envoy praises Trump’s Gaza deal, backs AI chip sales to the Gulf
- AI energy demand could soon ‘become a crisis,’ former Biden energy envoy warns
- I left full-time traditional Chinese medicine for AI engineering. My base pay rose 30% — and breaking in wasn't difficult.
- AI and the Golden Age of Surveillance
- AI tools that could detect diseases earlier selected for next phase of MHRA’s ‘AI Airlock’ programme
- The data foundation imperative: Building for AI success
- Trading's New Frontier with AI Bots Driving Investor Empowerment
- TESU plans to create transformative artificial intelligence center
- Axiado and Inventec Showcase AI-Driven Platform Security and Autonomous System Management for NVIDIA Blackwell and Intel MGX Servers at OCP Global Summit 2025
- Stop winging it. Start prompting: The AI playbook for media sales pros