September 12, 2025

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Microsoft Copilot Expands for Salesforce Users, Adds Finance Tools

Microsoft is significantly expanding the capabilities of its Microsoft 365 Copilot, integrating AI-powered tools tailored for sales, customer service, and finance professionals. These specialized features, designed to assist with tasks like CRM insights, meeting preparation, case summaries, and financial reconciliation, will be available to all Microsoft 365 Copilot customers at no additional cost starting in mid-October 2025. This move makes advanced AI more accessible, with integrations planned for applications such as Outlook, Excel, and Teams, and compatibility with platforms like Salesforce and SAP. Meanwhile, other sectors are also seeing AI advancements: Tempus AI has received FDA clearance for an updated cardiac imaging tool, Charm Security and Give an Hour are partnering to use AI and mental health expertise to combat scams, and Congress is advancing a bill to equip consumer regulators with AI tools for safety monitoring. In the retail space, Ralph Lauren's AI stylist app offers suggestions but has limitations in personalization. On the music front, tripperjones.AI has released a psychedelic album incorporating AI. However, the development of AI is not without its challenges, as Encyclopedia Britannica and Merriam-Webster are suing Perplexity AI for copyright infringement, and GitLab engineers warn that AI development is resurfacing old security vulnerabilities. Griffin Funding has also launched an AI platform to assist loan officers with non-QM loans.

Key Takeaways

  • Microsoft 365 Copilot will offer specialized AI tools for sales, service, and finance professionals to all customers at no extra cost starting mid-October 2025.
  • These new Microsoft 365 Copilot features will integrate into applications like Outlook, Excel, and Teams, and work with platforms such as Salesforce and SAP.
  • Tempus AI received FDA clearance for an updated AI-powered cardiac imaging platform, Tempus Pixel, which enhances analysis of cardiac MR images.
  • Charm Security and Give an Hour are collaborating to use AI and mental health support to fight scams and financial crime.
  • A bipartisan Senate bill, the Consumer Safety Technology Act, is advancing to provide federal consumer product regulators with AI tools.
  • Ralph Lauren's AI stylist app, 'Ask Ralph,' offers fashion advice but lacks advanced features like photo uploads and chat continuity.
  • Encyclopedia Britannica and Merriam-Webster are suing Perplexity AI, alleging copyright infringement of their content.
  • GitLab engineers highlight that AI development is bringing back long-standing security issues, such as prompt injections.
  • Griffin Funding has launched an AI platform called LIA to help loan officers manage non-QM loans.
  • tripperjones.AI has released a psychedelic album titled 'EIGHT COURSE TASTING MENU' that blends AI experimentation with human creativity.

Microsoft 365 Copilot adds AI tools for sales, service, and finance

Microsoft is enhancing Microsoft 365 Copilot with new AI-powered tools for sales, customer service, and finance professionals. These tools will be integrated into daily applications like Outlook, Excel, and Teams. For sales, it offers CRM insights and meeting preparation. Service teams can get case summaries and draft customer emails. Finance teams can use it for financial reconciliation and variance analysis. These role-based solutions will be available to Microsoft 365 Copilot customers starting in October 2025.

Microsoft expands Copilot AI for sales, service, and finance roles

Microsoft is expanding its Microsoft 365 Copilot with new AI tools specifically for sales, customer service, and finance professionals. These updates aim to integrate AI more deeply into business functions and will start rolling out in October 2025. The tools work within apps like Outlook, Excel, and Teams, offering features such as CRM insights for sales, auto-generated case summaries for service, and financial reconciliation tools for finance. These new capabilities integrate with platforms like Salesforce, Dynamics 365, and SAP.

Microsoft 365 Copilot role-based AI tools now included for all users

Microsoft will offer its AI-powered role-based solutions for sales, service, and finance professionals to all Microsoft 365 Copilot customers at no extra cost starting in mid-October 2025. Previously, these specialized tools were available as add-ons for an additional fee. This change makes advanced AI capabilities more accessible to a wider range of users. Functionality for existing customers will remain unchanged.

Microsoft 365 Copilot includes sales, service, finance AI tools for free

Microsoft is making its AI tools for sales, service, and finance professionals available to all Microsoft 365 Copilot customers at no additional charge starting in mid-October 2025. These role-specific AI solutions were previously offered as separate add-ons. This move aims to broaden access to advanced AI features for users across these departments. The functionality for those who previously paid for these tools will not change.

Tempus AI gets FDA nod for cardiac imaging AI tool

Tempus AI has received FDA clearance for its updated Tempus Pixel, an AI-powered tool for cardiac imaging. This upgrade allows the generation of T1 and T2 inline maps, improving the analysis of cardiac MR images. The Tempus Pixel enhances efficiency and accuracy in analyzing scans and reporting findings. This clearance helps clinicians make faster, more informed decisions for personalized patient care by providing detailed tissue assessments.

Tempus AI's cardiac imaging platform gets FDA clearance

Tempus AI announced it has received 510(k) clearance from the FDA for its updated Tempus Pixel, an AI-powered cardiac imaging platform. The update enables the creation of T1 and T2 inline maps, which significantly enhance the analysis of cardiac MR images. This allows cardiologists and radiologists to gain a more comprehensive view of heart tissue, leading to more precise and personalized patient care.

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Charm Security and Give an Hour partner on AI and mental health for scam fighting

Charm Security and Give an Hour have partnered to combine AI-powered scam defense with mental health expertise to combat scams and financial crime. This initiative aims to address the financial and psychological impact of scams, especially during Suicide Prevention Month. Charm Security's AI will be trained with insights from scam victims and clinicians to break the 'scam spell' in real-time. Give an Hour will provide mental health support and training for financial institutions to help victims.

Congress advances bill to give consumer regulators AI tools

A bipartisan Senate bill, the Consumer Safety Technology Act, aims to equip federal consumer product regulators with AI tools. This legislation would enable the Consumer Product Safety Commission to use AI for tracking injury trends, identifying hazards, and monitoring recalls. A companion bill has already passed the House. The bill also directs reports on blockchain technology and digital tokens for consumer protection. The goal is to enhance safety and keep pace with technological advancements.

Ralph Lauren's AI stylist app offers luxury but lacks key features

Luxury brand Ralph Lauren has launched 'Ask Ralph,' an AI-powered fashion assistant on its US app. The app provides curated outfit suggestions and styling advice, aiming for a luxe and exclusive user experience. However, it lacks features like photo uploads and chat continuity. The AI also cannot definitively answer fit questions, ultimately directing users to try clothes on in-store. Despite its polished appearance, the app has limitations in personalization and seamless interaction.

tripperjones.AI releases psychedelic album 'EIGHT COURSE TASTING MENU'

Emerging artist tripperjones.AI has released 'EIGHT COURSE TASTING MENU,' an album exploring a psychedelic, digital soundscape. The project blends AI experimentation with human intuition, creating unique textures and structures. Each track is presented as a distinct course, offering a mix of layered soundscapes and melodic fragments. The artist also launched an interactive chatbot, expanding the project's reach into technology and audience engagement.

Encyclopedia Britannica sues Perplexity AI over content use

Encyclopedia Britannica and Merriam-Webster have sued Perplexity AI, accusing the AI 'answer engine' of unlawfully using their copyrighted content. The reference companies claim Perplexity copied their material and diverted web traffic to its AI-generated summaries, reducing their revenue. The lawsuit alleges copyright infringement through web scraping and unauthorized reproduction of content. Britannica and Merriam-Webster seek monetary damages and an injunction to stop Perplexity from misusing their work.

AI security risks echo old application flaws, says GitLab engineer

Developers are rushing to implement AI features, but longstanding security issues like prompt injections are resurfacing, according to GitLab principal security engineer Joern Schneeweisz. He notes that AI systems often introduce vulnerabilities at the intersection of new and existing technologies. The pressure to release products quickly can lead to security being overlooked in early development stages. Schneeweisz emphasizes that old application security problems are reappearing in AI development.

Griffin Funding launches AI platform for non-QM loans

Griffin Funding has introduced an internal AI-driven platform named LIA to assist loan officers with non-QM loans. LIA consolidates hundreds of pages of program guidelines into one system, using AI to answer qualification questions. Developed with AI firm Cadre, the platform helps streamline the complex requirements of non-QM loans, which have become a majority of Griffin's business. LIA provides tailored answers and flags potential issues, aiding both new and experienced loan officers.

Sources

Microsoft 365 Copilot AI tools Salesforce Dynamics 365 SAP Outlook Excel Teams Tempus AI FDA clearance Cardiac imaging AI platform T1 and T2 inline maps Charm Security Give an Hour AI and mental health Scam fighting Consumer Safety Technology Act AI tools for regulators Consumer Product Safety Commission Ralph Lauren AI stylist app tripperjones.AI Psychedelic album AI experimentation Encyclopedia Britannica Merriam-Webster Perplexity AI Copyright infringement AI security risks Prompt injection GitLab Griffin Funding AI platform for loans Non-QM loans Cadre