Kinney Drugs has pulled its AI assistant, Burt, after receiving hundreds of customer complaints regarding incoherent calls, wrong dosages, and missed prescription notifications. The pharmacy chain will return to using a classic touch-tone phone system for incoming patient calls but will keep Burt for outbound communications like prescription refill texts.
HEALWELL AI reported Q2 2026 revenue of $33 million, with a $14.3 million year-over-year improvement in operating cash flow. The company plans to monetize a CAD$23 million indirect SpaceX stake.
Google's AI investments are making headlines, with the company's AI efforts viewed not just as a product line but as the foundational layer for future growth. This comes as the AI investment landscape has evolved, requiring greater selectivity and attention to competitive dynamics, valuation discipline, and risk management.
Other notable developments include the implementation of the California AI Transparency Act, which requires major tech companies to offer tools to verify whether an image, video, or audio was generated with AI. Additionally, a woman who was a victim of deepfake abuse is calling for better regulation of artificial intelligence.
Key Takeaways
• Kinney Drugs pulled its AI assistant, Burt, due to customer complaints about incoherent calls and wrong dosages. • HEALWELL AI reported Q2 2026 revenue of $33 million and a $14.3 million year-over-year improvement in operating cash flow. • The company plans to monetize a CAD$23 million indirect SpaceX stake. • Google views AI as the foundational layer for their future growth. • The California AI Transparency Act is now in effect, requiring tech companies to offer AI-generated content verification tools. • A woman who was a victim of deepfake abuse is calling for better AI regulation. • The AI investment landscape has evolved, requiring greater selectivity and attention to competitive dynamics. • Companies that can sustain technological leadership are likely to reward patient investors. • The transformation of business processes and consumer experiences through AI is still in its early stages.Kinney Drugs Pulls AI Assistant After Customer Complaints
Kinney Drugs, a pharmacy chain in upstate New York and Vermont, has pulled its AI assistant, Burt, after receiving hundreds of customer complaints. The AI assistant was designed to communicate with patients about prescriptions and refills, but customers reported issues with incoherent calls, wrong dosages, and missed prescription notifications. The company will return to its old model for incoming patient calls, using a classic touch-tone phone system. Kinney Drugs will keep Burt for outbound communications like prescription refill texts, but patients must opt-in to receive them.
Kinney Drugs Pulls AI Assistant After Customer Complaints
Kinney Drugs, a pharmacy chain in upstate New York and Vermont, has pulled its AI assistant, Burt, after receiving hundreds of customer complaints. The AI assistant was designed to communicate with patients about prescriptions and refills, but customers reported issues with incoherent calls, wrong dosages, and missed prescription notifications. The company will return to its old model for incoming patient calls, using a classic touch-tone phone system. Kinney Drugs will keep Burt for outbound communications like prescription refill texts, but patients must opt-in to receive them.
AI Investment Trends in 2026
The AI investment landscape has evolved significantly in 2026, requiring greater selectivity and attention to competitive dynamics, valuation discipline, and risk management. Companies that can sustain technological leadership while navigating regulatory and competitive challenges are likely to reward patient investors. The transformation of business processes and consumer experiences through AI is still in its early stages, suggesting years of growth ahead for the ecosystem's leading participants.
Google's AI Empire and SpaceX's Surge
Google's AI investments and the impressive valuation of Waymo, their autonomous driving subsidiary, are making headlines. SpaceX's surprising Q2 growth, key earnings reactions from Datadog and SoundHound, and how AI agents are gaining new 'hands' with tool calls and agentic workflows are also discussed. Google views AI not just as a product line, but as the foundational layer for their future growth.
Deepfake Victim Calls for Better AI Regulation
A woman whose modelling photographs were used to create sexually explicit images without her consent is calling for better regulation of artificial intelligence (AI). The incident highlights the need for more regulation and safety features in AI programs to prevent such abuses. The woman, Georgia Horton, is speaking publicly about her experience to raise awareness of the 'darker side' of AI.
Kramuzgolu AI Trading Platform Review
Kramuzgolu is an AI-powered trading platform that utilizes machine learning algorithms to analyze market trends, identify patterns, and make informed trading decisions. The platform offers a user-friendly interface, allowing traders to easily navigate and execute trades. Kramuzgolu provides access to a wide range of financial instruments, including stocks, options, futures, and forex.
Quinlan Bullish on US Stocks
Merrill & Bank of America Head of Market Strategy Joe Quinlan explains that the US economy remains resilient despite the weak July jobs data, pointing to continued hiring in construction and health care and investment tied to AI.
HEALWELL AI Reports Q2 Revenue
HEALWELL AI reported Q2 2026 revenue of $33 million from continuing operations, essentially flat year over year. The company delivered a $14.3 million year-over-year improvement in operating cash flow and plans to monetize a CAD$23 million indirect SpaceX stake.
California AI Transparency Act in Effect
California's AI Transparency Act is now in effect, requiring major tech companies to offer tools to verify whether an image, video, or audio was generated with AI. The law aims to combat deepfakes, scams, and disinformation.
Zams AI Sales Automation Platform
Zams is an AI sales automation platform that helps B2B teams automate sales tasks with AI agents. The platform automates repetitive administrative work, such as updating CRMs and preparing for meetings.
Sources
- Drugstore chain pulls back AI assistant after receiving hundreds of customer complaints
- Drugstore chain pulls back AI assistant after receiving hundreds of customer complaints
- AI Investment Trends 2026: Top Stocks and Market Analysis
- Today in AI: Google's AI Empire, SpaceX's Surge, and Agentic Workflows
- Deepfake victim calls for better regulation of 'dangerous' AI
- Kramuzgolu Review 2026: AI Trading Platform Overview, Features, Benefits, and Complete Guide
- Watch AI Buildout Keeps Quinlan Bullish on US Stocks
- HEALWELL AI Holds Q2 Revenue Steady as Recurring AI Sales and Cash Flow Improve
- A law promoted by Gavin Newsom is now in effect in California, changing how content created with artificial intelligence is identified
- AI Sales Automation Platforms : Zams
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